Solar States Warranty
Service Rates as of 12/15/2023:
| Type of Support | Issues | 3rd Party Install Rate |
| Remote / Phone Support | Reset Wifi, turn on AC Disconnect, Power Cycle System, Production Assessments, Utility Bill Review, SREC Assistance | $75 / HR
(billed in 30 min increments) |
| Site Assessments | $500 / job base price | |
| Optimizer / Micro Inverter Replacement | Failed optimizer | $400 / job |
| Central Inverter | Failed inverter | $500 / job |
| Troubleshooting | Wire Repair, Squirrel Damage Repair, Other Misc. Fixes. Reset Wifi, turn on AC Disconnect, Power Cycle System, Production Assessments, Utility Bill Review, SREC Assistance |
$250* for dispatch and up to one hour onsite
$200 / HR (billed in 30 min increments) after the first hour onsite Materials will be billed as they are used |
| Removal + Reinstallation | charges dependant on system size and complexity |
Service rates are subject to change