The Solar States App is now available for download in the Apple App Store and the Google Play Store!
The Everything Portal
Track your installation’s progress and monitor system production in the Solar States web portal. The portal also allows you to leave referrals ($500 bonus!), open support tickets, and view essential documents. There are two different views in the portal: what you see prior to your installation’s completion is different from what you’ll see after.
Pre-installation view
Once your contract is signed and finalized, you will receive an e-mail notification to create a password in the portal. The Subject Line of this e-mail will be: [Solar States] Customer Portal Login Details. If you did not receive this e-mail, please message help@solar-states.com and we will get you set up. Once you follow the link to create a password and log in, your home page will show every stage of the installation, as well as each stage’s accompanying steps. A yellow checkbox marks any completed stage. A yellow box with a scrolling icon displays the step in progress. A gray step is incomplete. Click ahead to any step to explore what’s to come.
Post-installation view
Once your project is complete, your home page will show usage data, environmental benefits, and system production data by day, month, year, or system lifetime. A graphic at the bottom of the screen displays a snapshot of your system. View essential documents in the Documents tab. Open a support ticket or view FAQ in the Support tab. Make a referral or leave a review in the Referral tab, and edit your account information in the Profile tab.
How to reset your password, and other FAQ
How do I reset my password?
- Log in.
- From the Home Screen, select the Profile tab in the menu.
- Scroll down a bit to find Reset Your Password, and click that button.
- Check the e-mail listed on your account for a link that will enable you to reset your password.
I never received a welcome e-mail.
How do I change the e-mail on my account?
- Log in.
- From the Home Screen, select the Profile tab in the menu.
- In the second box, you will find a button to Edit Settings. Click that, and you can change the e-mail that is listed on your account.
So it's a phone app AND a website?
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About Solar States
Solar States is a solar installer and educator based in Philadelphia, Pennsylvania. We are a certified B-Corp and Best for the World Nominee in both 2018 and 2019. We can install solar on any roof – residential or commercial – in Pennsylvania, New Jersey, or Maryland. If you have any questions about a transition to a sustainable energy system for your property, we can answer them.